{"id":1752,"date":"2016-02-27T23:09:13","date_gmt":"2016-02-27T23:09:13","guid":{"rendered":"https:\/\/www.rentolf.com\/site\/?page_id=1752"},"modified":"2022-04-11T06:53:56","modified_gmt":"2022-04-10T22:53:56","slug":"help-center","status":"publish","type":"page","link":"https:\/\/www.rentolf.com\/site\/en\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-1{margin-top:0px!important; margin-right:!important;margin-bottom:5px!important;margin-left:!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-three\" style=\"margin-top:0px;margin-bottom:5px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep-\" style=\"border-color:#e2e2e2;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:28;line-height:1.6;\">Question about Borrowing<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-\" style=\"border-color:#e2e2e2;\"><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start fusion-column-no-min-height\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-1 .panel-title a{font-size:15px;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #333333;border-color: #333333;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #e04f67;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #e04f67;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #e04f67!important;border-color: #e04f67!important;}<\/style><div class=\"fusion-faq-shortcode\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4403 borrow faq \"><span class=\"entry-title rich-snippet-hidden\">How can I do after submitted the borrowing request?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/\" title=\"Posts by admin@rentolf.com\" rel=\"author\">admin@rentolf.com<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-02-01T00:55:10+08:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4403\" href=\"#collapse-1-4403\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I do after submitted the borrowing request?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4403\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>After submitted the borrowing request, you may start your rental processes. <a href=\"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-can-i-do-after-submitted-the-borrowing-request\/#more-4403\" class=\"more-link\"><span aria-label=\"Continue reading How can I do after submitted the borrowing request?\">(more&hellip;)<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4400 borrow faq \"><span class=\"entry-title rich-snippet-hidden\">How to search the items?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/\" title=\"Posts by admin@rentolf.com\" rel=\"author\">admin@rentolf.com<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-02-01T01:00:59+08:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4400\" href=\"#collapse-1-4400\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to search the items?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4400\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You can use our search function to search the items that you want. <a href=\"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-to-search-the-items\/#more-4400\" class=\"more-link\"><span aria-label=\"Continue reading How to search the items?\">(more&hellip;)<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4362 borrow faq \"><span class=\"entry-title rich-snippet-hidden\">How to create an account in Rentolf?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/\" title=\"Posts by admin@rentolf.com\" rel=\"author\">admin@rentolf.com<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-01-30T08:56:07+08:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4362\" href=\"#collapse-1-4362\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to create an account in Rentolf?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4362\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>It is easy to create an account in Rentolf for borrowing items.  <a href=\"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-to-create-an-account-in-rentolf\/#more-4362\" class=\"more-link\"><span aria-label=\"Continue reading How to create an account in Rentolf?\">(more&hellip;)<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4352 borrow faq \"><span class=\"entry-title rich-snippet-hidden\">How to change the default language?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/\" title=\"Posts by admin@rentolf.com\" rel=\"author\">admin@rentolf.com<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-01-30T08:47:27+08:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4352\" href=\"#collapse-1-4352\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to change the default language?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4352\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You can change the default language in our APP and web plaform. <a href=\"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-to-change-the-default-language\/#more-4352\" class=\"more-link\"><span aria-label=\"Continue reading How to change the default language?\">(more&hellip;)<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4348 borrow faq \"><span class=\"entry-title rich-snippet-hidden\">How to borrow an item?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/\" title=\"Posts by admin@rentolf.com\" rel=\"author\">admin@rentolf.com<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-01-30T08:36:03+08:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4348\" href=\"#collapse-1-4348\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to borrow an item?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4348\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>After registered your account, you can borrow the item from the hosts \/ lenders. You can browse the items by categories and collections. <a href=\"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-to-borrow-an-item\/#more-4348\" class=\"more-link\"><span aria-label=\"Continue reading How to borrow an item?\">(more&hellip;)<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4339 borrow faq \"><span class=\"entry-title rich-snippet-hidden\">How to update your personal information?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/\" title=\"Posts by admin@rentolf.com\" rel=\"author\">admin@rentolf.com<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-01-30T08:22:39+08:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4339\" href=\"#collapse-1-4339\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to update your personal information?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4339\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You can change the personal information (e.g. Name, Gender, Newsletter preference, etc) in your account settings.<\/p>\n<p> <a href=\"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-to-update-your-personal-information\/#more-4339\" class=\"more-link\"><span aria-label=\"Continue reading How to update your personal information?\">(more&hellip;)<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4335 borrow faq \"><span class=\"entry-title rich-snippet-hidden\">How to check the booking history?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/\" title=\"Posts by admin@rentolf.com\" rel=\"author\">admin@rentolf.com<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-01-29T16:44:01+08:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4335\" href=\"#collapse-1-4335\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to check the booking history?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4335\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You can check your booking history to manage your booking and reservation. You can browse or view more detail of the borrowed item. <a href=\"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-to-check-the-booking-history\/#more-4335\" class=\"more-link\"><span aria-label=\"Continue reading How to check the booking history?\">(more&hellip;)<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3924 borrow faq \"><span class=\"entry-title rich-snippet-hidden\">How to contact the Host?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/\" title=\"Posts by admin@rentolf.com\" rel=\"author\">admin@rentolf.com<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-01-29T13:16:27+08:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3924\" href=\"#collapse-1-3924\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to contact the Host?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3924\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Rentolf has the instant message feature for communication between the borrower and the host.  <a href=\"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-to-contact-the-host\/#more-3924\" class=\"more-link\"><span aria-label=\"Continue reading How to contact the Host?\">(more&hellip;)<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3894 borrow faq \"><span class=\"entry-title rich-snippet-hidden\">How to return the borrowed item?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/\" title=\"Posts by admin@rentolf.com\" rel=\"author\">admin@rentolf.com<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-12T12:41:53+08:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3894\" href=\"#collapse-1-3894\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How to return the borrowed item?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3894\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are some ways to return the borrowed item which shows on the product detail page and your reservation confirmation. <a href=\"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-to-return-the-borrowed-item\/#more-3894\" class=\"more-link\"><span aria-label=\"Continue reading How to return the borrowed item?\">(more&hellip;)<\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-fullwidth.fusion-builder-row-2 { overflow:visible; }.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-3{ padding-top : 50px;margin-top : 50;padding-right : 0px;padding-bottom : 50px;margin-bottom : 50;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\" data-bg=\"https:\/\/www.rentolf.com\/site\/wp-content\/uploads\/2022\/01\/Business-FAQ-scaled.jpg\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-2{margin-top:0px!important; margin-right:!important;margin-bottom:30px!important;margin-left:!important;}}<\/style><div class=\"fusion-title title fusion-title-2 fusion-title-center fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-bottom:30px;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-\" style=\"border-color:#e2e2e2;\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h2 class=\"title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:48;line-height:1.2;\"><p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Hosts \/ Lenders FAQ<\/span><\/p><\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-\" style=\"border-color:#e2e2e2;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\"><p style=\"text-align: center;\"><span style=\"color: #ffffff;\">If you meet the host \/ lender problem, you can visit our Business FAQ.<\/span><\/p>\n<\/div><div style=\"text-align:center;\"><style type=\"text\/css\">.fusion-button.button-1 {border-radius:2px;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.rentolf.com\/site\/en\/business-faq\/\"><span class=\"fusion-button-text\">Business FAQ<\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-3{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-3 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-4{ padding-top : 50px;margin-top : 50;padding-right : 0px;padding-bottom : 50px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1752","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Rentolf Help Center<\/title>\n<meta name=\"description\" content=\"Rentolf Help Center includes the frequent questions and answers for borrowing and rental in rentolf platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rentolf.com\/site\/en\/help-center\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rentolf Help Center\" \/>\n<meta property=\"og:description\" content=\"Rentolf Help Center includes the frequent questions and answers for borrowing and rental in rentolf platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rentolf.com\/site\/en\/help-center\/\" \/>\n<meta property=\"og:site_name\" content=\"Rentolf\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-10T22:53:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.rentolf.com\/site\/wp-content\/uploads\/2022\/04\/rentolf-with-text-W600-with-white-space.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Rentolf Help Center\" \/>\n<meta name=\"twitter:description\" content=\"Rentolf Help Center includes the frequent questions and answers for borrowing and rental in rentolf platform.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.rentolf.com\/site\/wp-content\/uploads\/2022\/04\/rentolf-with-text-W600-with-white-space.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/www.rentolf.com\/site\/en\/help-center\/\",\"url\":\"https:\/\/www.rentolf.com\/site\/en\/help-center\/\",\"name\":\"Rentolf Help Center\",\"isPartOf\":{\"@id\":\"https:\/\/www.rentolf.com\/site\/#website\"},\"datePublished\":\"2016-02-27T23:09:13+00:00\",\"dateModified\":\"2022-04-10T22:53:56+00:00\",\"description\":\"Rentolf Help Center includes the frequent questions and answers for borrowing and rental in rentolf platform.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.rentolf.com\/site\/en\/help-center\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.rentolf.com\/site\/en\/help-center\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.rentolf.com\/site\/en\/help-center\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.rentolf.com\/site\/en\/borrowing-and-rental-platform\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help Center\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.rentolf.com\/site\/#website\",\"url\":\"https:\/\/www.rentolf.com\/site\/\",\"name\":\"Rentolf\",\"description\":\"Borrowing and Rental Platform\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.rentolf.com\/site\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.rentolf.com\/site\/#\/schema\/person\/f2a380c9691e719ca97dfd2013c6bf45\",\"name\":\"admin@rentolf.com\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.rentolf.com\/site\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/ddd44bbcaa5df435592fa7660144b0196ccaa1a1d74c751d7116e544418c4cb5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/ddd44bbcaa5df435592fa7660144b0196ccaa1a1d74c751d7116e544418c4cb5?s=96&d=mm&r=g\",\"caption\":\"admin@rentolf.com\"},\"sameAs\":[\"https:\/\/www.rentolf.com\/site\"],\"url\":\"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Rentolf Help Center","description":"Rentolf Help Center includes the frequent questions and answers for borrowing and rental in rentolf platform.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.rentolf.com\/site\/en\/help-center\/","og_locale":"en_US","og_type":"article","og_title":"Rentolf Help Center","og_description":"Rentolf Help Center includes the frequent questions and answers for borrowing and rental in rentolf platform.","og_url":"https:\/\/www.rentolf.com\/site\/en\/help-center\/","og_site_name":"Rentolf","article_modified_time":"2022-04-10T22:53:56+00:00","og_image":[{"width":1000,"height":400,"url":"https:\/\/www.rentolf.com\/site\/wp-content\/uploads\/2022\/04\/rentolf-with-text-W600-with-white-space.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_title":"Rentolf Help Center","twitter_description":"Rentolf Help Center includes the frequent questions and answers for borrowing and rental in rentolf platform.","twitter_image":"https:\/\/www.rentolf.com\/site\/wp-content\/uploads\/2022\/04\/rentolf-with-text-W600-with-white-space.jpg","twitter_misc":{"Est. reading time":"12 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","FAQPage"],"@id":"https:\/\/www.rentolf.com\/site\/en\/help-center\/","url":"https:\/\/www.rentolf.com\/site\/en\/help-center\/","name":"Rentolf Help Center","isPartOf":{"@id":"https:\/\/www.rentolf.com\/site\/#website"},"datePublished":"2016-02-27T23:09:13+00:00","dateModified":"2022-04-10T22:53:56+00:00","description":"Rentolf Help Center includes the frequent questions and answers for borrowing and rental in rentolf platform.","breadcrumb":{"@id":"https:\/\/www.rentolf.com\/site\/en\/help-center\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.rentolf.com\/site\/en\/help-center\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.rentolf.com\/site\/en\/help-center\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.rentolf.com\/site\/en\/borrowing-and-rental-platform\/"},{"@type":"ListItem","position":2,"name":"Help Center"}]},{"@type":"WebSite","@id":"https:\/\/www.rentolf.com\/site\/#website","url":"https:\/\/www.rentolf.com\/site\/","name":"Rentolf","description":"Borrowing and Rental Platform","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.rentolf.com\/site\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.rentolf.com\/site\/#\/schema\/person\/f2a380c9691e719ca97dfd2013c6bf45","name":"admin@rentolf.com","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.rentolf.com\/site\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/ddd44bbcaa5df435592fa7660144b0196ccaa1a1d74c751d7116e544418c4cb5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ddd44bbcaa5df435592fa7660144b0196ccaa1a1d74c751d7116e544418c4cb5?s=96&d=mm&r=g","caption":"admin@rentolf.com"},"sameAs":["https:\/\/www.rentolf.com\/site"],"url":"https:\/\/www.rentolf.com\/site\/author\/adminrentolf-com\/"}]}},"_links":{"self":[{"href":"https:\/\/www.rentolf.com\/site\/wp-json\/wp\/v2\/pages\/1752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rentolf.com\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rentolf.com\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rentolf.com\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rentolf.com\/site\/wp-json\/wp\/v2\/comments?post=1752"}],"version-history":[{"count":14,"href":"https:\/\/www.rentolf.com\/site\/wp-json\/wp\/v2\/pages\/1752\/revisions"}],"predecessor-version":[{"id":4380,"href":"https:\/\/www.rentolf.com\/site\/wp-json\/wp\/v2\/pages\/1752\/revisions\/4380"}],"wp:attachment":[{"href":"https:\/\/www.rentolf.com\/site\/wp-json\/wp\/v2\/media?parent=1752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}