{"id":4325,"date":"2022-01-29T16:25:08","date_gmt":"2022-01-29T08:25:08","guid":{"rendered":"https:\/\/www.rentolf.com\/site\/?post_type=avada_faq&#038;p=4325"},"modified":"2022-01-29T16:25:08","modified_gmt":"2022-01-29T08:25:08","slug":"how-to-manage-the-rental-status","status":"publish","type":"avada_faq","link":"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-to-manage-the-rental-status\/","title":{"rendered":"How to manage the rental status?"},"content":{"rendered":"<p>When borrower made the reservation to you, you should do the following steps to ensure the rental successful.<!--more--><\/p>\n<h3><strong>Mobile Platform<\/strong><\/h3>\n<div class=\"video-shortcode\"><iframe title=\"How to manage the rental status?\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/HXEj17wknWw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<ol>\n<li>Open the Rentolf App and press the &#8220;Account&#8221; tab at the bottom of the App.<\/li>\n<li>Select &#8220;Manage Reservation&#8221;. And your reservations have been shown.<\/li>\n<li>Press the reservation that you want to manage.<\/li>\n<li>In the reservation detail, you can see the rental status. There is serval rental status: Waiting for Ship \/ Pickup, On shipping, In use, Returning and Complete.<\/li>\n<li>Waiting for Ship \/ Pickup: The host \/ lender needs to prepare for shipping to the borrower. If the borrower picks up the item, please press the button of &#8220;Yes, Consumer has picked up the item&#8221;.<\/li>\n<li>If you dispatch the item, you need to write down the shipping company, tracking code and some photos of the product before delivered.<\/li>\n<li>Once you press the button of &#8220;Yes, Consumer has picked up the item&#8221;, the status will be changed to &#8220;On shipping&#8221; and your borrower will receive and email of notification. Also, your borrower needs to confirm the pickup \/ received the item.<\/li>\n<li>When borrower received and accepted the item, the status will be changed to &#8220;In use&#8221;.<\/li>\n<li>If the borrower returns the item to you, the status will be changed to &#8220;Returning&#8221;. Also, you will receive an email notification about item returning.<\/li>\n<li>If you received the item and you have checked the item which is no problem, you need to press &#8220;Yes, I accept the return item&#8221;.<\/li>\n<li>You can rate the borrower. And give the comments of the borrower.<\/li>\n<li>Afterward, whole rental process has been completed.<\/li>\n<\/ol>\n<div class=\"mceTemp\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>When borrower made the reservation to you, you should do the following steps to ensure the rental successful.<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"faq_category":[117,127],"class_list":["post-4325","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-business-faq","faq_category-reservation-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to manage the rental status? - Rentolf<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rentolf.com\/site\/en\/faq-items\/how-to-manage-the-rental-status\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to manage the rental status? 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